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Fundamentals of Emplyee Assistance Programs


Purpose of the Course

EAP work requires knowledge ranging from substance abuse and behavioral health to work organizations and human resources management. This widely acclaimed, highly interactive two-day course is an excellent overview for those preparing for EACC certification or wanting an opportunity to learn the newest developments in EAP design and delivery.


Course Objectives
  • Understand the various EAP models of service delivery
  • Learn how work organizations function
  • Appreciate the role of EAPs as neutral problem solver to multiple clients
  • Review key human resources policies and procedures relevant to EAPs
  • Understand the consultative role with managers
  • Design effective methods of promoting EAP services
  • Differentiate an EAP assessment from a clinical intake
  • Apply short-term counseling models effectively
  • Identify current and future trends impacting EAPs

Who Should Attend?
  • Experienced EAP professionals wanting a comprehensive update on state-of-the art EAP activity
  • CEAPs wishing to earn PDHs in a stimulating class setting
  • Anyone seeking a review prior to the CEAP exam
  • Clinicians who serve on EAP affiliate networks
  • Work/life, managed care, and related professionals who want to learn about EAP
  • Professionals with clinical or HR backgrounds new to EAP or with EAP duties
  • Account managers, network developers, and marketing staff of EAP vendors

2017 Dates and Locations

Cancellation policy: Cancellations must be submitted 7 days prior to the day of training. If you cancel, you can choose to receive a one-year credit memo for a future training of equal value, or receive a refund less a $50 processing fee. Cancellations made after the 7-day cutoff will result in a charge of the full course fee. If you cancel after the 7-day cutoff, you may send another person in your place. No refunds will be made for partially-attended classes. If a class is cancelled by Blair Consulting Group, a full refund will be given.

Cost: $395

All courses begin with a continental breakfast and registration at 8:00; class times 8:30-5:00.

More Dates Coming Soon    

Registration online requires payment with a credit card. This is a secure site. However, if you don't want to register online, you may click here for a printer-friendly registration form that can be faxed or mailed, using a credit card or mailing a personal or corporate check.



  • I’ve never been to a better EAP course.
  • I don’t often give all “excellents” in an evaluation, but this was wonderful!”
  • Blair Consulting Group trainers are excellent!! They are very genuine and have a lot of knowledge to share.
  • Trainers consistently showed commitment through outstanding performance and great delivery of interesting, exciting, new and timely cases to insure time in the classroom was well spent.
  • Got lots of new information and questions to take back to work. Thank you very much!
  • I wish I had taken this course when I first entered the EAP field.
  • This course is worth it to any EAP. It was very helpful, especially to hear how EAPs are using different models.
  • I've been in the EAP field a long time, and I still learned something new!

About the Instructors

BRENDA R. BLAIR, MBA, CEAP, President Since 1983, Brenda has provided Fortune 500 employers and others with high quality, customized consultation and training on the design and evaluation of EAPs, managed care, and work/ life programs. She has worked in a multi-state EAP, a treatment center, and an international addictions organization. She was selected for the EAP Hall of Fame and the prestigious EAPA Member of the Year award. She has conducted training in the U.S., U.K., Japan, and South Africa.


*The qualifications and examination to become a CEAP are administered by the Employee Assistance Certification Commission (EACC). Although the EACC requires Professional Development Hours (PDHs) for certification and recertification, the EACC does not endorse or require any specific training program. Successful completion of this course does not guarantee that a participant will pass the CEAP exam.


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